Our Solutions
Customer Self-Service App
|
Our Valuable
Partners
App
Features
Journal and Activity Stream
Keep control on all journal/audit activities
Live Chat
Get real time push notifications for approvals, comments, etc.
Approvals
View, approve, deny and abstain from approvals
Filtering
Quickly and easily filter your requests
Record Details
Have access to the complete history and activity of the ticket
Authentication
Login with your ITSM credentials
Push Notifications
Receive device-level notifications
Application home page
When you log in to sigmaGO Solutions, you see the application home page
User-Friendly Interface
Simple and sleek interface that allows users to quickly navigate
Geolocation/proximity searching
Find tickets near you
Journal and Activity Stream
Keep control on all Journal/Audit activities
Live Chat
Get real time Push notifications for approvals, comments etc
Approvals
View, approve, deny and abstain approvals
Filtering
Quickly and easily filter your requests
Record Details
Have complete history and activity of the ticket
Authentication
Login with your ITSM credentials
Push Notifications
Receive device level notifications
Application home page
When you log in to sigmaGO Solutions you see the application home page
User Friend Interface
Simple and sleek interface which allows for users to quickly navigate.
Geolocation/proximity searching
Find tickets near by you.
ITSM Mobile App for End-Users and Technicians!
sigmaGO Solutions is proud to offer a refreshed mobile app experience for ITSM Service Management that will enable your mobile workforce to reach new levels of productivity. With sigmaGO Solutions you can update records and coordinate with coworkers, all from your mobile device. sigmaGO Solutions connects directly to your ITSM Instance and works with both ITSM-hosted and on-premise implementations. sigmaGO Solutions is a fast, easy-to-use solution that is designed to work seamlessly with ITSM.
Things your users can do with the sigmaGO Solutions ITSM mobile app
- Improve your SLA performance
- Allow your technicians to upload visual proof of work and automatically send invoices upon closing their calls
- Perform actions on any ticket! Add journal entries, close tickets, create new tickets, and much more including running One-Steps
- Run One-Steps, including One-Steps with prompts
Our Works
sigmaGO Solutions is the newest method to remotely connect via Android or iOS mobile devices directly to your ITSM Service Management system. Connect to your hosted and/or on-premise implementations.
