Our Solutions

Customer Self-Service App
Technician App
Self Service Portals
ComAround Integration
Timesheet Management
Tech on the GO
Bar Code Scanning

Customer Self-Service App


Our Valuable


Journal and Activity Stream

Keep control on all journal/audit activities

Live Chat

Get real time push notifications for approvals, comments, etc.


View, approve, deny and abstain from approvals


Quickly and easily filter your requests

Record Details

Have access to the complete history and activity of the ticket


Login with your ITSM credentials

Push Notifications

Receive device-level notifications

Application home page

When you log in to sigmaGO Solutions, you see the application home page

User-Friendly Interface

Simple and sleek interface that allows users to quickly navigate

Geolocation/proximity searching

Find tickets near you


ITSM Mobile App for End-Users and Technicians!

sigmaGO Solutions is proud to offer a refreshed mobile app experience for ITSM Service Management that will enable your mobile workforce to reach new levels of productivity. With sigmaGO Solutions you can update records and coordinate with coworkers, all from your mobile device. sigmaGO Solutions connects directly to your ITSM Instance and works with both ITSM-hosted and on-premise implementations. sigmaGO Solutions is a fast, easy-to-use solution that is designed to work seamlessly with ITSM.

Things your users can do with the sigmaGO Solutions ITSM mobile app

  • Improve your SLA performance
  • Allow your technicians to upload visual proof of work and automatically send invoices upon closing their calls
  • Perform actions on any ticket! Add journal entries, close tickets, create new tickets, and much more including running One-Steps
  • Run One-Steps, including One-Steps with prompts

Our Works

sigmaGO Solutions is the newest method to remotely connect via Android or iOS mobile devices directly to your ITSM Service Management system. Connect to your hosted and/or on-premise implementations.